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At RACS (Refrigeration and Air Conditioning Services), we care about your privacy.
This policy explains how we collect, use, and protect your personal information when you use our website or request our services.
We may collect the following information from you:
Your name, phone number, email address, and physical address
Details about the service you’ve requested (like fridge or aircon repairs)
Information about how you use our website (such as pages you visit, your IP address, and device type)
We use the information we collect to:
Respond to your enquiries or bookings
Schedule and manage your service appointments
Improve our services and your experience on our website
Send updates, promotions, or reminders if you’ve agreed to receive them
We don’t sell your information to anyone. We only share your details with:
Our technicians or team members who are working on your job
Trusted service providers who help us run our business or website
Authorities if we’re legally required to do so
Our website uses cookies to help us understand how visitors use it. This helps us make improvements. You can turn cookies off in your browser settings, but it may affect how some parts of the website work.
We take steps to keep your personal information safe. But no website or method is 100% secure, so please avoid sending sensitive information over unsecured methods like email or contact forms.
You have the right to:
Ask what information we have about you
Request that we update or delete your information
Opt out of receiving marketing messages
To do any of the above, just contact us using the details at the bottom of this page.
Sometimes we link to other websites (like product partners or tools). We’re not responsible for their privacy policies, so it’s a good idea to read their terms too if you visit them.
We may update this Privacy Policy from time to time. When we do, we’ll post the new version here and update the “Effective Date” at the top.
If you have any questions or concerns about your privacy or this policy, feel free to contact us:
RACS – Refrigeration and Air Conditioning Services
No Obligation!
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